Returns & Exchanges
At Bag Crap, we want you to love your new gear, but if it's not the right fit, you can return any unused items within 30 days of delivery for a full refund or exchange. We make the process simple so you can get back to finding the perfect carry-all for your lifestyle.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and secure it to your original packaging.
Drop Off Package
Hand your package to any authorized carrier location or schedule a pickup to get your items back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing