Frequently Asked Questions

Everything you need to know about your Bag Crap order

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 days.

What is your return policy?

We offer a 30-day return policy for all unused bags in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.

Are Bag Crap products made from genuine leather?

We offer a variety of materials including premium vegan leather, recycled canvas, and high-grade genuine leather. Material specifications can be found on each individual product page.

Do you offer a warranty on your bags?

Yes, all our bags come with a 1-year limited warranty covering manufacturing defects in materials and workmanship.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.